SME Growth Services
Why This Matters
Most small businesses lose up to 40% of enquiries through missed calls, slow follow-up and messy admin. PMOBOX fixes that with simple systems, automation and AI — so you can grow without working more hours.
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Who This Is For
Trades (plumbers, electricians, builders)
Coaches, consultants, therapists
Local shops, salons, cafés
Removals companies, cleaners, estate agents
Holiday lets & B&Bs
Any small business still using email, paper or WhatsApp to manage enquiries or customers
Smarter Systems. Powered by AI.
Our websites and CRM work together to automate your marketing and client management.
AI Chatbot captures every lead, 24 / 7
AI-driven follow-ups keep prospects warm
Smart dashboards show what’s working instantly
With over 25 years of project delivery and transformation experience, we help SMEs harness AI without the jargon or complexity.
Simple CRM + Digital Growth for SMEs.
Running a small business is hard enough. Missed calls, forgotten leads, and messy Excel sheets cost you customers every day. That’s exactly what we fix.
At PMOBOX Ltd, we help SMEs capture more leads, follow up automatically, and grow smarter — with a simple CRM system and optional digital growth services.
Core Service (CRM)
Our Core Service: CRM Setup & Support
Features
ā Capture every lead in one place
ā Automate follow-up by email/SMS
ā Track your sales pipeline
ā Clear dashboards & reporting
ā Email + calendar integration
PM expertise
Differentiator Call-out
Unlike most CRM providers, we don’t just hand you the software and walk away. With over 25 years of PMO & Transformation experience, we guide your business through the change from manual/Excel to CRM — at no extra cost.
PMOBOX Packages
Best Value Packages (Save When You Bundle)
Why Choose PMOBOX
Our top 5 reasons why you should work with us:
01
We fix lost leads
Every enquiry tracked in one place.
02
We fix manual chaos
No more Excel and sticky notes.
03
We fix “invisible online”
Websites, SEO, PPC, Google listings.
04
We guide the change
25+ years’ PM/Transformation expertise.
05
We scale with you
Start small, add services as you grow.
PMOBOX CRM Growth System
Full Customer Journey
1. Lead Generation & Awareness
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Social Media • Scorecards • SEO • PPC • Google Business Profile
šÆ Goal: Attract prospects, generate data, and drive traffic.
ā”ļø Feeds into: Website or CRM directly (via forms or Scorecard integration).
2. Interest
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AI Website + Chatbot
š¬ Educates, engages, and captures interest.
ā”ļø Feeds into: CRM via automatic lead capture.
3. Capture (CRM Hub)
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CRM automations trigger instantly — follow-ups, SMS, lead scoring, tagging.
š” Every lead now tracked and managed in one place.
4. Convert
š
Calendar Bookings + Proposals
š¤ Integrated scheduling + deal tracking within CRM.
ā”ļø Pipeline updates automatically as prospects move through stages.
5. Nurture (CRM Driven)
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Email Sequences • Upsell Offers • Review Requests
š CRM continues engagement automatically — retaining and upselling existing clients.
6. Insights (CRM Reporting)
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Dashboards • ROI Tracking • Source Analysis
š CRM tracks every touchpoint — showing which campaigns generate real revenue.
Summary
From first click to repeat customer — PMOBOX CRM keeps everything connected.
FAQs
What is a CRM?
A CRM (Customer Relationship Management system) is a tool that stores all your leads, enquiries, customers and conversations in one place.
It helps you track every opportunity, follow up automatically and run your business more efficiently.
How does automation help my business?
Automation removes the repetitive admin you don’t have time for. It can:
- send instant replies
- follow up with leads
- confirm bookings
- send reminders
- request reviews
- keep customers updated
This saves hours each week and makes your business look more professional.
How much time will this save me?
Most small businesses save 5–10 hours per week by automating follow-up, admin and customer communication. You get more time back to focus on work, not paperwork.
Will this work for my type of business?
Yes — the SME Growth system works for almost any small business, including trades, coaches, salons, removals, cleaners, B&Bs, holiday lets and more.
If you take enquiries or bookings, a CRM will help you grow.
How long does setup take?
Standard setup takes 7–10 days, depending on how quickly we receive your information. You’ll be able to start using your system almost immediately.
Do I need to be ātechnicalā to use it?
No — everything is kept simple.
You’ll receive a walkthrough, support and training so you can use it confidently, even if you’re not technical.
What do I need to provide?
Just:
- your business details
- logo / branding
- service information
- any photos / specific content, you want included
Any existing client data (excel etc) - we'll migrate. We handle everything else.
Can the CRM connect to my existing email and calendar?
Yes — we integrate your email and calendar so your availability, bookings and reminders are always syc'd and up to date.
What if I already have a website?
No problem.
Your CRM and automations can sit behind your existing website.
If you want an AI-powered website later, we can create one for you.
Is there support if I need help?
Yes — ongoing support is included in your monthly service.
You’re never left on your own, and we’ll help with updates and small changes as your business grows.
Are there long-term contracts?
No — all plans are monthly, so you can stay because it works, not because you’re tied in.
How do I get started?
The easiest way is to request a Free CRM & Automation Audit.
We’ll review your current setup and show you exactly where you can save time and increase revenue.